How to Add an Email Address to the Whitelist in Plesk Print

If you're having issues with important emails being marked as spam, you can whitelist email addresses to ensure that messages from trusted senders always arrive in your inbox. Follow these steps to add an email address to your whitelist in Plesk.

Step 1: Log in to Plesk

1. Open your web browser and navigate to the Plesk control panel.
2. Enter your username and password to log in.

Step 2: Access the Mail Settings

1. Once logged in, click on Mail from the main menu on the left side.
2. Select the domain that contains the email account you wish to modify.

Step 3: Manage the Email Account

1. Click on the email address you want to modify (e.g., yourname@yourdomain.com).
2. In the Mail Settings for that email address, find the Spam Filter option and click on it.

Step 4: Add to Whitelist

1. In the Spam Filter settings, scroll down to the Whitelist section.
2. Enter the email address you want to whitelist in the provided field. You can add multiple addresses by separating them with commas.
3. After entering the email address, click OK or Apply to save your changes.

Step 5: Confirm Changes

Once you've saved your changes, the email address you added will be included in the whitelist, and emails from this sender will no longer be marked as spam.

Additional Tips:

• Be careful when adding addresses to your whitelist. Only whitelist trusted senders to avoid bypassing spam protection for unwanted emails.
• You can also manage the blacklist in the same Spam Filter section to block specific senders.