How do I create DKIM records for my domain? Print

This article only applies to Cloud Web Hosting.

If you haven't already done so, add an "Admin" email user for the domain. If you need an existing user promoted to Admin privileges, open a ticket with the email address and your account's support pin.

1. Log in to your cloud control panel. If you haven't already done so, add an "Admin" email user for the domain. If you need an existing user promoted to Admin privileges, let us know.
2. Go to E-Mail Domains -> domainaname.com -> Mailing Lists and log in as an Admin user for the domain.
3. Once logged in, go to DKIM -> Create. Set the following:
   
   Selector name: (This is up to you. Good practice is to enter the current year, e.g., 2024)
   Selector key size: 2048
   
   
4. Click Create.
5. Click Edit and Make sure your selector is set in the drop-down and then check "Is active selector". Click "Save".
6. In the same window, check "Enable signing" and then "Save" again. Highlight and copy the text in the field "Copy the following text into the appropriate DNS record".
7. If you are using the DNS service provided with your account you will want to do the following, otherwise you will need to add the records at your DNS service provider.
   
   Go back to your Cloud Control Panel -> DNS Zones -> domainname.com -> Add Record:
   
   Record Type = TXT
   Domain Name = (your_selector_name)._domainkey
   Data = (paste in the data from the previous step)
   
   
8. Save Record and Apply Changes